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Fri, Oct 23, 2026

Deliveroo back up after website and app failure left Friday night takeaway customers 'starving' and 'hangry'

Deliveroo back up after website and app failure left Friday night takeaway customers 'starving' and 'hangry'

Deliveroo is back up after the website and app crashed causing Friday night takeaway chaos across the UK.

Hungry customers were left frustrated by the outage which stopped users ordering takeaway for more than an hour this evening.

In a statement shared on X, Deliveroo said that they were experiencing difficulties on the app and website but were 'working hard' to fix the issue.

The website and app outage sparked Friday night takeaway madness for hungry customers across the UK with many taking to social media to express their outrage.

One user on X said: 'Ruined my Friday night. I can't leave my house due to the weather and your app is down. I would really like some compensation.

Another furious customer commented: 'Deliveroo over an hour I have been trying to order, I am outraged.'

While a third said: 'Trying to order food. My partner is at work and I'm disabled and can't get to the kitchen, would help to know when it's up. Normally quite a good app but disappointed tonight.'

Customers were redirected to an error screen when they attempted to order food by clicking on a restaurant's profile to look at the menu.

A food courier for Deliveroo pictured cycling wearing the brands turquoise clothing and bag

The website error screen read: 'We'll be right back. We'll be taking orders again soon. Please check back in a few minutes.'

On the Deliveroo app, the error message said: 'Something went wrong. An unexpected error occurred.' 

Many frustrated customers have since demanded compensation from the delivery service for the delays. 

The delivery service added that those who had their orders disrupted can send them a DM with their account details.

One angry customer who contacted Deliveroo said: 'I have dm'd you straight away and it's now an hour and nothing has changed and I've heard nothing. Horrible service as usual!' 

Another said: 'Please may I have £20 compensation for the website being down tonight please. 

'I just finished training and walked 45 minutes home in the storm and all I want is chicken and I can't even order it you've ruined my night, nay, my week.'

Other customers said that they would be using other takeaway service providers such as Just Eat and UberEats for their Friday night dinner.  

Deliveroo also crashed for customers across the English Channel in France.

One French customer on X said: ' Hi Deliveroo, are you on a break or can we place an order tonight?' 

A Deliveroo spokesperson said: 'We are currently experiencing some technical issues which mean customers may have difficulty using the Deliveroo app. 

'Our teams are working to resolve this as quickly as possible, and we are sorry for the inconvenience.'

Were YOU affected by the outage? Email This email address is being protected from spambots. You need JavaScript enabled to view it. 


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